Program Information and Resources
Our outreach team brings years of professional knowledge and experience, collectively speaks over 20 languages and utilizes the Alberta Health Services phone and virtual interpretation lines to support service delivery in additional languages.
No matter the circumstance, with Hello Seniors, Support Starts Here. Our team is committed to helping you by providing free information on programs and supports, system navigation and referrals so that you can feel confident when accessing services, filling out forms, and working towards your own definition of well-being.
Outreach Staff Can Help You...
- Navigate systems such as housing, food, and transportation
- Access government benefits, pensions, educational and recreational programs
- Complete your taxes
- Connect with healthcare professionals when needed
- Find reputable service providers for snow removal, yard maintenance, housekeeping, and personal care (through our Seniors Home Supports referral service)
- Understand decision-making tools and how to use them
- Clarify your needs and goals based on readiness and available resources
- Access mental health, addiction, elder abuse, and social isolation intervention and support
- …and much more!
Our outreach staff accept both pre-booked appointments and walk-in clients when there is capacity. Some outreach workers are able to meet you in your home or other comfortable location and may arrange transportation for you both to and from their organization (if eligible).
Learn More About Our Partner Organizations and find out what services are accessible from which locations and who is able to provide home visits.
Seniors Home Supports
If you are interested in finding vetted service providers for snow removal, yard maintenance, housekeeping, and/or personal care, please click the link below to learn more about our Seniors Home Supports referral service.
Resource Library
Please take a moment to review the public education materials below. We regularly update this library to share important information from our partner organizations with older adults and their loved ones.
For greater accessibility, the materials below are PDF documents. This means that you will be able to click on them to open them in a new window. You can then zoom in for better visibility, print off resources for future reference, or save them to your phone or computer.
Stay tuned as we update our resource library!