The majority of this page contains information about the COVID-19 response specifically for organizations. For COVID-19 resources aimed at older adults, reference the following page:
COVID-19 General Information
For general information about COVID-19, visit our resource page.
COVID-19 News & Resources
Coordinated Pandemic Response Group Issues Report for 2020 Efforts
The Coordinated Pandemic Response Group--initiated by the Edmonton Seniors Coordinating Council, Sage Seniors Association, and City of Edmonton--was developed as an emergency response to meet the needs of older Edmontonians during the pandemic.
Many Edmonton-based seniors serving organizations collaborated to form a Steering Committee. Three task groups were created in the areas of, "food and transportation", "outreach and home supports", and "psycho/social programming in community". Task groups were designed to address the needs of older Edmontonians in a holistic manner that is centred around the senior.
In January 2021, a final report for the task group was created to showcase the significant outcomes of the group's efforts.
Download the Report
News, Information, and Resources from the Alberta Government
IMPORTANT UPDATE: Alberta Government announces a return to Phase 1 of reopening plan as cases increase
Masks for Seniors-Serving Organizations
IMPORTANT UPDATE: Currently out of masks
The Edmonton Seniors Coordinating Council was provided with 100,000 masks in 2020 by the Alberta Government to distribute to Edmonton seniors serving organizations. ESCC is currently out of masks, HOWEVER, we encourage interested organizations to complete our online order form anyway. An ESCC staff member will connect with you in the event we receive more masks.
Apply for: rapid testing kits
The Government of Alberta has announced another two million free rapid testing kits are being offered to public, private and not-for-profit employers and service providers. The province is prioritizing businesses and organizations that deal with vulnerable populations, high-risk settings and workplaces, first responders, essential services and critical industry, and sectors that support the reopening of economic and social activities.
Full details >
Coordinated Pandemic Response Packages and PPE Supplies
The Edmonton Coordinated Pandemic Response Group has secured resources to distribute essential PPE supplies and other resources to seniors throughout Edmonton. This program provides low-income seniors access to PPE; activity packages; hygiene, incontinence and denture cleaning supplies; M&M Meats packages; and food security gift cards. Learn more about the initiative.
Organizations that serve seniors can:
- Request PPE for multiple clients by emailing firstname.lastname@example.org with the number of mask packages you would like to receive.
- Request the other packages and supplies for clients by completing a referral form and emailing it to email@example.com.
Seniors living in the community who wish to access the program on their own without a referral through an organization can call 780-701-9007 and leave a message. They will be called back by a Sage Seniors Association employee to schedule a delivery.
Information package points Edmonton seniors in right direction during COVID-19
Edmonton Seniors Coordinating Council (ESCC)
A new information package compiling services for vulnerable Edmonton seniors is now available. The package was compiled by ESCC and includes services currently offered by a number of seniors-serving organizations in Edmonton. Download the package to find out how to access:
- Health services
- Free/low cost food
- Free/low cost grocery delivery services
- Low cost prepared meals
- Friendly calls and remote social programming
- Technology assistance
National Institute on Ageing Launched New MyCOVIDVisitRisk Web Tool
Ryerson University National Institute on Ageing
This web tool
was created to help people better understand the factors that affect the risk of visiting with others on both getting and dying from COVID-19. Using the best available scientific evidence and the input of leading experts in infectious diseases and epidemiology, MyCOVIDVisitRisk has been designed to help people of different ages and states of health figure out how to visit with others more safely during the COVID-19 pandemic.
Director Duties Info Sheet
During times of disruption, the need for engaged Board leadership and timely decision-making is only amplified. It is critical that Directors of non-profit and charitable organizations are aware of their responsibility to protect and steward the organizations they serve both in times of stability and during change or crisis. This information sheet summarizes the important role Directors play, regardless of whether their organization has continued operations without pause, reduced programs and services, or is taking steps towards dormancy or dissolution.
ESCC would like to hear from your organization if you have received some emergency funding related to the programs and services that you offer to older adults in Edmonton.
ESCC received a grant from New Horizons for Seniors (via the United Way of Alberta Capital Region) to organize support items such as essential rides, activity kits, cleaning products, hand sanitizer, and hygiene items for at-risk seniors. Likely any funds your organization received are for other purposes, but we thought it might be beneficial to discuss emergency grants so that as a sector we aren’t duplicating efforts and missing unmet needs.
Please let Sheila Hallett know if your organization has received a grant and what it will be used for by emailing her at firstname.lastname@example.org. The topic of grants will be added as a discussion item at the next meeting of Seniors Sector Executive Directors to see if all the bases are covered for our older adult community.
Relaunch info applicable to seniors organizations
Note: The relaunch is currently on hold and some of the following information may not be accurate. Consult alberta.ca/covid19 for the most recent information.
As seniors organizations consider whether or not to reopen, the following Government of Alberta resources may help you with your decision-making:
Guidance for Seniors Centres and Seniors Serving Organizations (June 13, 2020)
Guidance for Organized Outdoor Sport, Physical Activity and Recreation
Guidance for Outdoor Events
Guidance for Outdoor Fitness Classes
Guidance for Restaurants, Cafes, Pubs and Bars
Guidance for Taxis, Limos and Rideshares
Guidance for Businesses Owners
Relaunch Considerations Template
Alberta Biz Connect
COVID-19 Business Reopening Decision Tree
City of Calgary
This resource helps organizations think through the considerations involved in reopening.
Dealing with Aggression: Direct Service Delivery in COVID-19 Reality
Canadian Red Cross
To support the safety and security of front-line personnel this fact sheet provides background on factors that can escalate anger and tips for de-escalation.
CORE Online Hub Helps Seniors During COVID-19 and Beyond
Multiple stakeholders, including the Edmonton Seniors Coordinating Council, have been working with Alberta Seniors and Housing to develop and implement CORE Alberta. CORE - Collaborative Online Resources and Education - provides a platform for seniors-serving organizations to improve delivery of services for seniors. The hub will make it easier for organizations to share resources and coordinate services, with a focus on key COVID-19 issues, including transportation, food security, social isolation and home supports. For more information about the platform, reference this May 10 announcement.
COVID-19 Fact Sheet for Nonprofits
The Government of Alberta released a handy fact sheet for nonprofits, including need-to-know information about supports and services during this time.
Canada Emergency Wage Subsidy
Recently, the Prime Minister announced the introduction of the Canada Emergency Wage Subsidy (CEWS)
for employers who have experienced a loss of revenue attributable to the COVID-19 pandemic. This wage subsidy aims to prevent further job losses, encourage employers to re-hire workers previously laid off as a result of COVID-19, and help better position Canadian companies and other employers to more easily resume normal operations following the crisis.
The program would provide a 75 per cent wage subsidy to eligible employers for up to 12 weeks, retroactive to March 15, 2020. To qualify, This subsidy would be available to eligible employers that see a drop of at least 15 per cent of their revenue in March 2020 and 30 per cent for the following months (see Eligible Periods). Eligible employers can apply for the subsidy through the Canada Revenue Agency's My Business Portal
10% Temporary Wage Subsidy for Employers
Employers who do not qualify for the Canada Emergency Wage Subsidy may qualify for the 10% Temporary Wage Subsidy
. The subsidy is a three-month measure that will allow eligible employers to reduce the amount of payroll deductions required to be remitted to the Canada Revenue Agency (CRA). The subsidy is equal to 10 per cent of the remuneration employers pay from March 18, 2020 to June 19, 2020, up to $1,375 for each eligible employee to a maximum of $25,000 total per employer.
AGETECH Startups Contribute During COVID-19 Pandemic
As the COVID-19 pandemic unfolds, older adults and their caregivers are seeing significant impacts on their health, overall wellbeing and ability to stay connected. Canadian startups in the AgeTech sector are joining other companies in doing their part to contribute to mitigating the effects of this unprecedented crisis. If you are a tech startup providing solutions that can help older adults and caregivers during the COVID-19 crisis, reach out to email@example.com
. Visit the website
for more information.
Guidelines for COVID-19 Outbreak Prevention, Control, and Management in Congregate Living Sites
This helpful document
by Alberta Health Services provides the best practices for preventing and controlling outbreaks in congregate living settings. In the context of this document, "congregate" refers to settings where residents/clients receive care and/or services in a communal environment with other residents/clients.
COVID-19 Public Health Recommendations for Environmental Cleaning of Public Facilities
Maintaining a clean environment is a key prevention measure to mitigate the spread of COVID-19. This Alberta Health Services document
provides an at-a-glance overview of cleaning tips for public environments. Current recommendations include an increase in daily cleaning of common areas and surfaces, including door knobs, light switches, staff rooms, desktops, washrooms, and other "high touch" surfaces.
Alberta Nonprofit Network Develops COVID-19 Resource Page for Nonprofit Sector
This resource page is a landing spot for COVID-related advocacy and issue-gathering for the sector, understanding the needs of the sector, and resources for talking to funders.
COVID-19 Resource Document for Nonprofit Organizations
ECVO, Align and the Alberta Council of Disability Services created a document containing resources for nonprofit organizations related to guidelines for working remotely, supports for employees who have been laid off because of the pandemic, and letter templates that nonprofits can use to advocate for government funding to mitigate the impacts of the pandemic on operations. Note that there have been some updates to information about financial support programs offered by various levels of governments mentioned in the document. These updates are reflected in the above section on government funding.
Alberta Counsel Provides Organizations with Government Policy Help
To help organizations stay up-to-date on the latest government policy announcements related to COVID-19, Alberta Counsel is providing a frequently updated infographic that outlines provincial and federal support measures. Review the infographic from March 30. Alberta Counsel is also providing an opportunity for organizations to ask a government relations expert questions about government policy.
Volunteer Resource Page for Organizations
Volunteer Bénévoles Canada has created a resource page responding to the needs of volunteer centres, corporate community engagement professionals, and non-profit organizations from around the country.
OHS Information: Respiratory Viruses and the Workplace
This bulletin offers employers, supervisors and workers information about minimizing risk from respiratory viruses in the workplace.
Canadian Centre for Occupational Health and Safety: Business Continuity Plan
This plan offers an outline for businesses an organizations affected by the pandemic.
Report Highlights Community Needs During COVID-19 Pandemic
The Canadian Mental Health Association Edmonton's most recent COVID-19 report
illustrates the top COVID-19 concerns of community members during this time using recent data from calls to the both the Distress Line and 211.
COVID-19 Support Group for Social Workers
As part of the frontline pandemic response, social workers support their communities, friends and families. In caring for others, it is important to not neglect self-care. This online support group
is a great resource for Canadian social workers seeking support during the pandemic.
Information on Holding AGMs and Board Meetings During a Pandemic
The Government of Alberta has updated rules to allow organizations the option of providing meeting notices, conducting meetings, and holding votes using digital technology. Changes are retroactive to August 2020. View the fact sheet.
Online Collaboration Tools
With the right tools, collaborating online can be a snap. This helpful resource
lists tools to help your team with creative thinking, surveying and polling, online meetings, online discussion groups and communities, citizen engagement, file sharing, and project management.
Remote Program Delivery: Adapting During COVID-19
Tech Impact Idealware
Your nonprofit is closed and your staff is working remotely…but people still need you, perhaps now more than ever. How can you overcome the distance and circumstances to meet their needs? This webinar recording and resource list highlights tools and software to help you adapt your nonprofit’s programs and services to virtual delivery without sacrificing quality.
Sector News & Resources
Funding for elder abuse prevention and intervention
The Government of Alberta is providing $750,000 over two years to the Alberta Elder Abuse Awareness Council for one-time funding to the province’s 31 eligible coordinated community responses (CCRs) to elder abuse. CCRs are multidisciplinary partnerships that can include a range of partners such as local governments, non-profit organizations, businesses, health service providers and police services. The funding will be used to increase supports for seniors affected by elder abuse, explore a consistent approach to data collection, and enhance the skills of responders.
Details about program eligibility and the application process will be available through the council’s website at albertaelderabuse.ca.
Learn more >
Alberta Age Friendly groups now live on the Healthy Aging CORE platform
Two new groups are now live on CORE for individuals and organizations interested in creating Age Friendly environments and communities. The purpose of these groups is to share information, resources, and promising practices - based on the World Health Organization’s (WHO) Age Friendly framework and eight domains.
The Open Discussion Group's objective is primarily education. It distributes information to educate members and to promote awareness, so individuals can support local Age Friendly initiatives and encourage more communities to join the movement.
The Closed Community of Practice Group's objective is action and mobilization. It is designed to support and provide mentoring for communities seeking greater involvement within the Age Friendly movement, including forming committees, conducting community needs assessments and developing action plans. Members attend regular group meetings to share knowledge with group members. Members are expected to take turns acting as meeting chairs and note-takers.
By joining one or both groups, you can expect to better understand the global Age Friendly movement, its principles, and how to mobilize for action. Based on your interest and desired level of involvement, you can choose the group(s) best for you.
Not a member of CORE? Click here to join.
Global Report on Ageism
The Global Report on Ageism by the World Health Organization (WHO) outlines a framework for action to reduce ageism including specific recommendations for different actors (e.g. government, UN agencies, civil society organizations, private sector). It brings together the best available evidence on the nature and magnitude of ageism, its determinants and its impact. It outlines what strategies work to prevent and counter ageism, identifies gaps and proposes future lines of research to improve our understanding of ageism.
Learn More >
Edmonton Seniors Coordinating Council releases assisted transportation advocacy brochures
To bring awareness to the fundamental role played by assisted transportation, ESCC has issued two brochures on the topic--one municipal and one provincial. Assisted transportation is a key area of concern and its impacts on seniors' health and wellness are substantial, by alleviating isolation, and connecting seniors to essential services and supports.
CBSS initiative releases report detailing consultations to build a coordinated sector.
Edmonton Seniors Coordinating Council, Sage, carya and Age-Friendly Calgary
In the fall of 2019, over 180 representatives from many different seniors serving organizations participated in more than 25 conversations across Alberta. The sessions were hosted with a goal of developing an integrated community-based senior serving (CBSS) sector in Alberta.
The sessions resulted in a resounding consensus: community-based seniors serving organizations see the value in working collectively and systematically to support the healthy aging of seniors in Alberta. A full report
of what we heard is included here for your review.
If you have any questions about the report or the CBSS initiative, contact one of the CBSS coordinating members:
The Office of the Seniors Advocate in Alberta
Canadian Association of Retired Persons (CARP)
At the end of 2019, the provincial government abolished the role of the Seniors Advocate, consolidating the office’s responsibilities with those of the Health Advocate. Many seniors organizations spoke out about the implications. One of the advocacy efforts that has emerged comes from the Calgary Chapter of CARP in the form of a letter writing campaign
Seniors Becoming Caregivers
Statistics Canada and The Daily
Data from across Canada is providing new insight into the experiences of Canadians age 65+ who are caregivers themselves. An article in The Daily sums up the findings, including:
- nearly one-quarter of Canadians aged 65 years and older consider themselves caregivers
- senior caregivers' activities are often divided along gender lines
- more than one-quarter of senior caregivers reported their own overall health had suffered because of their caregiving duties
The data was collected as part of the 2018 General Social Survey on Caregiving and Care Receiving. While it does not include COVID-19 related data, the results highlight the many challenges senior caregivers already faced prior to the pandemic.
Nonprofit Technology Learning Centre
The Technology Learning Center by Tech Impact is an expansive collection of nonprofit educational resources that can help your organization with all things tech! From infographics to fundraising campaigns, this resource collection has the information your organization needs to excel in the digital landscape.
Living Actively with a Chronic Condition: How practitioners can support individuals living with cancer, chronic heart failure, or stroke
Centre for Active Living
This year's Physical Activity Forum focussed on the science and best practices around being physically active when living with one of the following chronic conditions: cancer, chronic heart failure, or stroke. The forum was comprised of three 30-minute presentations followed by question and answer periods. Recording of the sessions are available online.
Tool explains service eligibility for immigrant, refugee and newcomer seniors
Depending on the immigration pathway in which immigrant, refugee and newcomer seniors (IRN) seniors arrived in Canada, most IRN seniors have limited or no access to essential services including income support and benefits, social programs, and healthcare.
The Age of Wisdom Collective initiative has developed a helpful tool that outlines service eligibility and includes stories from seniors that illustrate the diversity in their immigration experience and their access to services.
For more information, contact the Multicultural Health Brokers Cooperative at firstname.lastname@example.org or 780-423-1973.
Financial Information Sessions for Seniors
The Seniors Financial Empowerment Network (SFEN) provides free financial literacy information sessions in the areas of personal finance, protection of assets, housing, legal considerations, areas of fraud or abuse, communication and self-esteem. The seven core education modules can be presented as stand-alone sessions or as a complete series at seniors facilities, community leagues, churches, or in larger settings. The modules are delivered by senior volunteers. Contact Sarah by calling 780-722-6701 or emailing email@example.com if you’re interested in booking a session.
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