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Seniors Information Phone Line


One number to call

The Seniors Information Phone Line will connect you to programs, services and resources in the Edmonton area from one central phone service. Next time you have a question about supports for seniors, dial 2-1-1 and press 2 to reach the Seniors Information Phone Line.


How does the Seniors Information Phone Line work?

When you call 211, the Community Resource Specialists at 211 Edmonton will answer your questions and provide information on programs, services and resources in the community. If you need more support, your call will be transferred to an outreach worker at one of several senior service agencies in Edmonton which have agreed to perform a more detailed assessment.


Web-based help

For those who prefer web, 211 Alberta offers an online database outlining senior-specific information and a live chat service.



Visit 211 webpage




Phone numbers to connect seniors to information

ESCC has developed this resource to help seniors connect with the appropriate service for their needs.




Information and referrals to community and government supports in the Edmonton area. Press 2 for the Seniors Information Phone Line.




Information on City of Edmonton programs and services






Directory assistance





Alberta road conditions





Health Link to speak with a registered nurse




Emergency services: police, fire & ambulance



Download PDF list of these numbers






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#255 Bonnie Doon Shopping Centre

8330 - 82 Avenue

Edmonton, AB T6C 4E3

780-423-5635

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