Information for Seniors

• Snow removal: remove snow and put down anti-slip material to cover icy spots 
• Yard maintenance: mow lawn, spring/fall clean-up, tree removal and trimming, fences, decks, and gate, sidewalk and concrete minor repair 
• Housekeeping: vacuum, wash floors, clean bathrooms, do laundry, dust, clean the fridge 
• Home repair and maintenance: handyman, renovations, HVAC (furnaces, air conditioners, HVAC technicians), electrical, plumbing, roofing/eavestroughs, deck and railing repairs, window cleaning, painting
• Personal services: hair care, foot care, home and respite care (personal care, homemaking, nursing care, companionship, accompanied transportation), meal preparation, decluttering, occasional pet walking, mobility equipment access 
• Moving help: organizing, junk removal, downsizing

Referral Process

• When an older adult contacts a partner agency in Seniors Coordinated Outreach or dials 211 (call 211 and press 2 for the Seniors Information Phone Line), they are given at least three referrals to service providers.  
• Please remember to let the service provider know that you were referred by the Seniors Home Supports Program when you reach out to them. This ensures that you get the best rates. 
• Older adults contact the service providers to discuss the work they need done and the costs. The older adult can then select a service provider that fits their needs and budget.  
• Older adults are not charged for the referral, but they will pay a fee to the service provider for completing the work.
• Older adults might receive calls for post-service survey from partner agencies.