Additional Resources
ESCC has been involved in developing various educational resources, research, and reports. The items below cover a range of areas related to supporting older adults and the organizations that serve them. Information on many of the groups and initiatives involved in creating these resources can be found on our Past Work & Projects page.
Aging is Universal infographic (2020)
The Shared Mic podcast (2020)
Age Friendly Edmonton - The First Five Years (2018)
Advancing Age Friendly Edmonton: What We Heard (2017)
Aging Better Together: Storybook
Age Friendly Edmonton leaflets featuring funding for innovative community projects, intergenerational programming resources and home supports initiatives
Resources for Low to Moderate Income Seniors During the COVID-19 Pandemic (Edmonton Coordinated Pandemic Response Group, 2020)
Leaving Home & Staying Safe Balancing Risks & Mental Health (Edmonton Coordinated Pandemic Response Group, 2020)
Coordinated Pandemic Response for Edmonton Senior Serving Community (Edmonton Coordinated Pandemic Response Group, 2020)
A report, The Social Isolation of Indigenous Seniors, offers a snapshot of how social isolation impacts Indigenous older adults (Age Friendly Edmonton, Edmonton Seniors Coordinating Council & the Edmonton Social Planning Council, 2019)
Age of Wisdom Collective Initiative: Backgrounder and Knowledge Mobilizing Tool
The Age of Wisdom: Giving Voice to Edmonton's Immigrant Seniors and Identifying Their Needs - summary report and full report (2015)
Tips for Developing Programs and Services that Engage Immigrant and Refugee Seniors (ESCC, 2015)
City of Edmonton Approach to Supporting Seniors' Centres 2019 outlines the approach to supporting seniors centres which will replace the Seniors’ Centres Plan 2011-2021 following its expiry in 2021.
Seniors' Centres Plan 2011-2021 (City of Edmonton and ESCC)
Core Community Support Project: Elements for Community Supports for Aging in Place in Edmonton (ESCC, 2011)
The Older Adults Needs Assessment undertaken by the City of Edmonton and Age Friendly Edmonton focuses on issues specific to the needs of older adults in Edmonton, including participation in activities, volunteering, technology use, intergenerational connectedness, social isolation and loneliness, safety and financial security, aging-in-place, and ageism.
Older Adults Needs Assessment Highlight Report and Final Report (2016)
Older Adults Needs Assessment Highlight Report and Final Report (2019)
Outreach Toolkit (manual, interview guide, resource list, and collaborative case management process) developed for support workers who do outreach to isolated and at-risk seniors in Edmonton (ESCC, updated 2017). (Content related to seniors outreach: Helping Seniors Age in Place: A Strategic Framework to Improve Outreach to Edmonton’s Isolated and/or At-Risk Seniors)
Edmonton Seniors Home Supports Program: Referrals to trustworthy people, companies and groups providing snow shovelling, yard maintenance, housekeeping and minor home repair.
Reports related to Seniors Home Supports Program:
Evaluation and Research Report 2021
The Seniors Information Phone Line will connect you to programs, services and resources in the Edmonton area from one central phone service. Next time you have a question about supports for seniors, dial 2-1-1 and press 2 to reach the Seniors Information Phone Line.
For those who prefer web, 211 Alberta offers an online database outlining senior-specific information and a live chat service. Visit the 211 webpage.
View the Seniors Information Phone Line 2020 Annual Report
Pan-Edmonton Group Addressing Social Isolation of Seniors/Connecting Edmonton Seniors
By addressing a range of factors that may lead to social isolation, the PEGASIS/Connecting Edmonton Seniors initiative promoted healthy connections and built networks among seniors, caregivers, and communities. While funding for this initiative has ended, stakeholders continue to collaborate through the Stewardship Round Table, a network of experts within Edmonton's seniors serving network to address complex issues impacting older Edmontonians, including isolation.
View the summary report of this initiative for more information: PEGASIS/Connecting Edmonton Seniors Summary Report (Edmonton Seniors Coordinating Council, 2021)
This Journey Map illustrates the many factors that can lead to isolation and what is needed to overcome them. Key factors were identified through in-depth interviews with seniors and seniors organization staff members involved in the PEGASIS project.
This connecting the dots tool provides information about how to identify signs of isolation in older adults and how to connect them.
This conversation starters resource provides talking points to understand if someone may be experiencing isolation.
Transportation Information for Seniors
Senior's Transportation Information Hubs Nine locations in Edmonton where you can pick up information about driving, retiring from driving, using buses and taxis, and assisted transportation services for seniors
Assisted Transportation
Provincial Assisted Transportation Advocacy Brochure (ESCC, 2020)
Municipal Assisted Transportation Advocacy Brochure (ESCC, 2020)
Assisted Transportation Volunteer Driver Program Toolkit (ESCC, 2018)
Information for Transportation Providers
Building a Sustainable Assisted Transportation Service: A Collaborative Approach (ESCC, 2018) Summaries of Lessons Learned and Promising Practices.
An In-Depth Analysis of Ride-Scheduling Software Programs for Use by Community-Based Organizations Providing Alternate Transportation Services to Seniors (Medically At-Risk Driver Centre for ESCC, 2014)
Insurance Requirements for Volunteer Drivers and Community-Based Organizations Providing Transportation to Seniors: Myths and Facts (ESCC, Medically at-Risk Driver Centre, and Insurance Bureau of Canada)
Senior Agency Processes
Tools to help you manage and build your agency.
To support member organizations in building their organizational capacity, ESCC makes our policy manual available for organizations to use as a template when developing their policies. If member organizations wish to use our policies, contact memberservices@seniorscouncil.net to request editable Word versions.
Policy Manual Table of Contents
Framework
Governance
Roles and Responsibilities
Board - Executive Director Relationship
Committees
Membership
Operations: Financial
Resource Administration and Reporting
Expenses
Contracts
Operations: Human Resources
Job Descriptions
Hiring Practices
Working Conditions
Staff Conduct
Compensation and Benefits
Performance: Planning and Management
Resignation and/or Termination of Employment
Dispute Resolution
Personnel Records
Staff Development and Training
Equipment and Resources
Volunteers
Operations: Programs
Access to Information and Privacy
Advocacy and Public Policy
Access to Information Media Requests
Risk Management
Roadmap and Strategic Plan for the Improvement of Seniors' Information Services and Resources (Zenev and Associates for Age Friendly Edmonton, 2015)
How Edmonton Seniors Access Information: Research Project Report and Executive Summary (Age Friendly Edmonton, 2014)
Want more resources?
CORE Alberta is the the knowledge hub for Community-Based Seniors Serving organizations and allied agencies and individuals in Alberta. Through CORE Alberta, seniors-serving professionals can access webinars and training, educational resources, and working groups.